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Qualitative survey among stakeholders Printable version |  Last update on
22.04.2016
A qualitative survey on the functioning of the BFSA was conducted by Deloitte on behalf of the BFSA among stakeholders, with a view to drawing up a new business plan..
It examined firstly how stakeholders rated its current functioning and met their expectations, and secondly the attitude of stakeholders towards its strategic vision. The survey was carried out between the beginning of June and the end of August 2014.
The survey covered 12 themes: (1) the BFSA, an organisation on the move; (2) responsibility for food safety / distribution of tasks; (3) control policy and programme; (4) controls, inspections and expertise; (5) certificates, exportation, authorisations, etc.; (6) crisis prevention and management; (7) financing; (8) communication; (9) the BFSA and other authorities; (10) the BFSA and the administrative burden; (11) policy, regulation and international relations; and (12) self-checking.
The survey was conducted using an online poll of FFBO’s and federations, as well as via two discussion groups with FFBO’s and 55 in-depth interviews (23 members of the BFSA consultative committee and 32 FFBO’s in the food sector).
SWOT analysis
Based on the conclusions and recommendations for each theme, the SWOT analysis attempts to provide a consolidated view of the main findings of the survey conducted among stakeholders. This SWOT analysis was based on the interpretations of the interviewers involved in the survey.
| STRENGTHS |
- The BFSA is seen as an effective authority that sets an example on an international level.
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- The changes implemented are perceived in the field as positive (for example: checklists, communication and information, accessibility of provincial control units (PCU).
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- The BFSA provides a forum for collaboration and consultation via multiple channels and formats.
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| WEAKNESSES |
- Not sufficiently able to enhance its image via communication at home and abroad in terms of the efficient and effective functioning of the BFSA in ensuring food safety in Belgium.
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- Perception of a lack of uniformity in the application and interpretation of laws during controls, export regulations, application of sector guidelines, etc., for both PCU’s and inspectorscv.
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| OPPORTUNITIES |
- The stakeholders, as well as the FFBO’s and federations, are also open to collaboration and consultation.
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- Potential to reduce administrative costs even further for FFBO’s (SME’s).
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- Development of a global and conceptual communication strategy for the BFSA that is both targeted and non-fragmented.
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| MENACES |
- Additional economic measures must not hamper the efficient functioning of the BFSA.
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- Fragmentation of competencies and responsibilities creates confusion.
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- The BFSA’s efforts in the field of exports are disproportionate to the growing importance of this sector.
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